Customer Liaison Manager (m/w) am Standort Hamburg

  • LAGE: Hamburg
  • DATUM HINZUGEFÜGT: 20. Januar 2018
  • KATEGORIE:
  • STELLENANGEBOTART: Vollzeit
  • REFERENZ: 510
  • KONTAKT: Martina Hansen – 040 28 47 47 60

ARBEITSBESCHREIBUNG:

For more than 15 years Bostonair has supported aviation worldwide as a competent partner for industry-specific services in the areas of maintenance, recruitment and training. Bostonair's services range from tailor-made project solutions for the aerospace industry to the placement of knowledgeable and certified personnel.
 
We are looking for our customer, an international aviation combine, for a Customer Liaison Manager (m/w) in Hamburg as soon as possible.

The jobholder will be the main interface between the company and the airliners. He/She will be the main contact for customer questions related to organisational issues (e. g. customers´arrival, stay and departure).

  • Management of ferry flights in coordination with airlines, ground support, customs, security and catering
  • Preparation of customer arrival with the Customer Business Units, the customer's homebase and authorities (visa, accomodation, transport, offices)
  • Coordination as contracts' interface of VIP visits with worldwide departments and customers
  • Ensure functionality of offices and technical equipment being assigned to department responsibility
  • Complete care of customers from arrival to departure during aircraft deliveries and presentations
  • Support customers´ contact with German authorities
  • Budget Administration and control used for assigned tasks

Your profile:

  • You have a successful completed Bachelor university degree, ideally communication sciences
  • You bring experience in Customer Service and Public Relations for at least two years
  • Good knowledge in MS-Office
  • Fluent in German and in English
  • Willingness for flexible working hours and flexible workstations with different tasks
  • Service and customer orientated person with high sense of responsibility and considerable diplomatic skills in connection with a good apprehension, high motivation and reliability
  • Person with self-assurance and the ability to make decisions independently but also to integrate oneself aim-oriented into the team if necessary
  • Team player with excellent communication skills and the ability to perform professional presentations in front of auditories of all levels and representation of the company

This is what's waiting for you:

  • Permanent contract of employment
  • Attractive and performance-oriented remuneration (according to the applicable collective agreement), if applicable also Equal Pay Payments
  • Under collective wage agreements and social benefits, such as holiday and Christmas bonuses
  • Pleasant working atmosphere
  • Personal support close to the location by a dedicated team interesting assignments at well-known company

 
Are you interested?

Then we look forward to receiving your application (CV and all references) via our job portal or via the specified e-mail address.
If you are not a national of one of the EU member states, we need a copy of your valid work permission in order to take you into account. We will get back to you as soon as possible. Please note that we can´t return documents sent by post.

Contact dates:
Martina Hansen
Tel.: +49 (0)40 284747-60
E-Mail: bewerbung@bostonair.de

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