Customer Order Specialist (m/f/d)

  • LAGE: Hamburg, Deutschland
  • DATUM HINZUGEFÜGT: 5. Mrzch 2019
  • REFERENZ: 41598


Your tasks

The jobholder (m/f/d) coordinates repair, purchase and sales activities as well as the material process management of modification kits and components (spare parts).

  • Manage customer orders and align layover time as well as delivery dates
  • Monitor promise of delivery taking into account the material availability
  • Ensure the correctness of requirements communicated to suppliers
  • Place and track orders, analyse late deliveries and manage recovery plans
  • Ensure that the required parts are assembled on time for kits
  • Create delivery documents and initiate delivery to customers
  • Clarify technical questions in cooperation with suppliers and internal departments
  • Coordinate customer complaints, introduce and monitor corrective measures with all involved stakeholders

Your profile

  • You have a completed business studies, ideally from Supply Chain/Logistics
  • You are experienced in Supplier Management, Customer Service and Supply Chain/Logistics
  • Good Skills in MS-Office and in SAP
  • Your German and your English are fluent
  • You show a positive, pro-active and enthusiastic working style and ability to develop and propose creative solutions 
  • You are flexible and able to work under pressure with tight deadlines and successfully deal with unexpected situations 
  • Your way of working is structured and very communicative with good presentation and analytical skills
  • Willingness to travel (1-2x per year)

What you can expect

  • Permanent contract of employment
  • Attractive and performance-oriented remuneration (according to the applicable collective agreement), if applicable also Equal Pay Payments
  • Under collective wage agreements and social benefits, such as holiday and Christmas bonuses
  • Separate bonus payments
  • Pleasant working atmosphere
  • Personal support close to the location by a dedicated team interesting assignments at well-known company


Are you interested?

Then we look forward to receiving your application (CV in German and in English and all references) via our job portal or via the specified e-mail address.

If you are not a national of one of the EU member states, we need a copy of your valid work permission in order to take you into account. We will get back to you as soon as possible. Please note that we can´t return documents sent by post.


Martina Hansen
Tel.:   +49 (0)40 28 47 47-60



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